Hard to engage families – advice for practitioners

All agencies and organisations should devise and implement policies on working to engage with children, young people and their families more effectively. They should consider their roles as referring and/or receiving agencies and devise policy appropriately

Working with families who are hard to engage is a commonly recognised feature in safeguarding and the MSAB and MSCB seek to challenge all agencies and organisations to consider how they ensure the fullest engagement possible of young people and families.

There are many reasons for families finding it hard to engage. Service users’ reluctance to engage can show itself in a number of ways, including:

Frequently this reluctance to engage can be overcome through (amongst others):

Preparing and implementing policies to overcome this reluctance can have (amongst others) the following benefits:

NSPCC Solution-Focused Practice Toolkit
NSPCC have created a free solution focused practice toolkit to work with children and young people young people availbale from www.nspcc.org.uk/solution-focused-practice-toolkit



Got a question?

Use our quick Q+A to find commonly asked questions.

Can’t find what you are looking for?

View our resources page

Latest News and Training & Events

We try to keep our news feed as up to date as possible and feature items of interest to practitioners and volunteers across our partnership.




The MSP Managing High Risk Together Pathway is to be used in situations where th ...



The Manchester Safeguarding Partnership (MSP) partners are clear about their res ...




The Manchester Safeguarding Partnership (MSP) partners are clear about their res...



We are sorry to announce that due to precautions around COVID-19 we have cancell...


GMFRS logo
nwas logo
CPS logo
Christie logo
Cafcass logo
GMSP logo
hw_manchester logo
Macc logo
PAHT logo
MFT logo
mhcc logo
NHS England logo
CRC logo
NPS logo
GMP logo
Barnardo's logo
MCC logo
Manchester Safeguarding Boards