Hard to engage families – advice for practitioners

All agencies and organisations should devise and implement policies on working to engage with children, young people and their families more effectively. They should consider their roles as referring and/or receiving agencies and devise policy appropriately

Working with families who are hard to engage is a commonly recognised feature in safeguarding and the MSAB and MSCB seek to challenge all agencies and organisations to consider how they ensure the fullest engagement possible of young people and families.

There are many reasons for families finding it hard to engage. Service users’ reluctance to engage can show itself in a number of ways, including:

Frequently this reluctance to engage can be overcome through (amongst others):

Preparing and implementing policies to overcome this reluctance can have (amongst others) the following benefits:

NSPCC Solution-Focused Practice Toolkit
NSPCC have created a free solution focused practice toolkit to work with children and young people young people availbale from www.nspcc.org.uk/solution-focused-practice-toolkit



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