These pages are for anyone who works with children, young people and their families in Manchester, in either a paid or voluntary capacity.
You can search for advice, policies and procedures by topic in our Resources Hub.
All concerns about the safety or welfare of a child, young person or adult must go through the Manchester Contact Centre.
Instead of making a written request, practitioners should ring 0161 234 5001 and you will get through to specialist multi-agency staff. You’ll be able to discuss your request promptly, efficiently and securely – and will be able to access advice and guidance about the next steps and the right option for the child and their family.
No paper, no panic, just people – trained professionals on the end of a phone who, like you, all want the best for our children and families. You can help to make the most of the conversation by having the following details ready:the child’s presenting needs what you have already done or where you have accessed support ensuring that you have consent from the family to talk to us.
In such circumstances parents and practitioners need to respond and act on concerns. Runaway Helpline has a free 24/7 confidential helpline 116000 or visit their website www.runawayhelpline.org.uk
Find our more in our missing children resource.
Find out more about our allegations management resource.
Early Help for children & families
Early Help means intervening early and as soon as possible to stop problems emerging. Find lots of useful information, the Early Help Strategy and how to contact the Early Help Hubs in the Early Help Practitioner Zone.
Use our quick Q+A to find commonly asked questions.
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